Your Privacy Matters

PrivacyPolicy

We're committed to protecting your privacy and ensuring transparent data practices. This policy explains how we collect, use, and safeguard your information.

Last updated: December 2024

Information We Collect

  • Account information (name, email, company details)
  • Usage data and analytics to improve our services
  • Technical information (IP addresses, browser type, device information)
  • Communication data when you contact our support team

How We Use Your Information

  • Provide and improve our IT management services
  • Communicate with you about your account and updates
  • Ensure security and prevent fraudulent activity
  • Analyze usage patterns to enhance user experience

Data Security

  • End-to-end encryption for all data transmission
  • SOC 2 Type II compliance and regular security audits
  • Multi-factor authentication and access controls
  • Regular security training for all team members

Your Rights

  • Access, update, or delete your personal information
  • Opt-out of marketing communications at any time
  • Request data portability in machine-readable format
  • File complaints with relevant data protection authorities

Additional Information

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account data is deleted within 30 days of account closure.

International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers.

Cookies and Tracking

We use essential cookies for functionality and analytics cookies to improve our services. You can manage cookie preferences in your browser settings.

Third-Party Services

We may integrate with third-party services to enhance functionality. These services have their own privacy policies, which we encourage you to review.

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact our privacy team.

Email: [email protected]

Address: 123 Tech Street, San Francisco, CA 94105